The hotel comprises a total of 563 rooms spread over 27 floors. There are several bars including Hamburg's highest bar on the 26th floor with unique panoramic views, various restaurants (some including non-smoking areas) and a public Internet terminal with WLAN. There is also a bicycle rental facility in the hotel. 24-hour room service is also on offer within the hotel. Those arriving by car may take advantage of the car park or (for an additional fee) garage.

 Luggage room
 Money exchange
 Terrace Solarium

 Connected rooms
 Non-smoking rooms
 Heated pool

 Sauna
 Gymnasium
 Restaurant

 Bar

 Hair dryer
 Safety deposit box

 Mini-Bar / Fridge
 Satellite TV channels

 Local TV
 Telephone

 Private bathroom / Shower